Before returning or exchanging, please contact our customer service department at info@roseza.com, describing the situation. Returns can be made within 30 days from the date of purchase and receipt of the product, stating the reason and cause for the return.

Delivery time depends on your location and usually ranges from 5 to 7 business days. We also offer the option of expedited delivery for those who wish to receive their purchases even faster.

Track your order's current status in the "Track Your Order" section. This way, you'll stay up-to-date with the progress of your shipment.

Yes, we offer international delivery to provide customers worldwide with the opportunity to purchase our products. Contact us for more information on available delivery options.

Our customer service team is here to assist you. Get in touch with us at info@roseza.com if you have any questions or need assistance.

Looking for the perfect gift for a loved one? We offer gift cards that can be easily ordered directly through our website. It's a great way to bring joy to someone and let them choose their favorite products.

Quality is our top priority. We offer a warranty compliant with the legal regulations of the respective country to ensure that your purchase is covered by appropriate protection. Contact us with any questions regarding product warranties.

We offer a variety of payment methods depending on the country to which we are shipping products. You can securely and conveniently pay using Stripe, PayPal, Shopify Payments, and many other popular payment platforms.

If you change your mind or decide on a different product, remember that you can cancel your order before it's shipped to the courier. Contact us, and we'll assist you in the cancellation process.

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